We value a trusting relationship with our customers and partners.
Structured management systems, regularly updated certifications and control mechanisms help us to fulfil your requirements and build long-term trust. You can be assured that the security of your data and that of your customers is in safe, certified hands with us. We also recognise our responsibility in economic and social aspects and make our commitment to continuous improvement visible.
avodaq processes sensitive information with a special focus on data and information security. We are also a member of the German Cyber Security Association and the Alliance for Cyber Security.
We are certified by TÜV Rheinland in accordance with ISO/IEC 27001, the world’s most recognised and important international security standard.
The certification demonstrates our responsible handling of information and data and the application of the associated obligations towards customers, contractual partners, service providers, authorities and other third parties. The measures introduced are continuously monitored, checked for effectiveness and improved by an information security management system (ISMS). The ISMS is managed from the company headquarters in Munich and the Hamburg branch. Further information can be found here.
We protect your data. When processing your data, we comply with the General Data Protection Regulation (GDPR). The GDPR applies in the European Union and the European Economic Area. How does avodaq achieve GDPR compliance?
There are processes and controls in place for the collection and extensive internal procedures for the processing of personal data. The Data Protection Officer monitors compliance. In addition, retention periods are adhered to and documented. Our privacy policy and general terms and conditions are also up to date and comply with the requirements of the GDPR. In addition, all employees receive regular training in the areas of data protection and information security. Our Privacy Policy and General Terms and Conditions are also up to date and comply with the requirements of the GDPR.
Cybercrime – High innovation speed in a complex ecosystem. avodaq uses its own Security Operations Centre (SOC) to implement regular control mechanisms.
Cybercrime is a professional business and the number of media reports about successful attacks is constantly increasing. We have developed the avodaq Incident Detection & Response (IDR) service to ensure protection and compliance with legal regulations. It enables our security experts to recognise, investigate and effectively defend against cyber threats and security incidents. All information from the IT infrastructure is collected on a centralised Extended Detection & Response (XDR) platform and the results are made available in the form of case-related recommendations for action.
In this way, we protect ourselves and ensure that our customers’ data is not endangered. In addition, we offer our solution as a service to support you in responding to and resolving security incidents and implementing necessary changes through structured escalation and communication management. Further information can be found here.
Our employees are qualified experts. Numerous Cisco certifications in various technologies are proof of their expertise and are renewed every three years. These regular recertifications guarantee that our technical colleagues are always up to date and continuously invest work in expanding their expertise.
avodaq is Cisco Master Collaboration Specialized and Master Networking Specialized. These awards are two of the most prestigious that Cisco can award. They are proof of our outstanding technical expertise and our in-depth knowledge of collaboration and networking architectures.
To achieve these certifications, we have demonstrated both our theoretical and practical knowledge. They demonstrate our ability to manage complex and challenging projects, deliver innovative solutions and provide a high standard of customer service and technical support. These Master Certifications reflect our continuous pursuit of quality and show that we are a trusted partner for your IT needs.
You can rely on us – because avodaq lives quality at every step.
Our customers trust us because we know that high process quality is the basis for optimum results. We continuously improve the quality of our services through process optimisation and automation. An implemented organisational development team evaluates and maximises both internal and customer-related processes. Our own processes are supported and enhanced in-house by tools developed in the company. The aim is to align internal processes with the customer in order to ensure more reliable and seamless collaboration.
We also see automation as an important instrument for relieving the workload on employees and addressing the shortage of skilled professionals. We are constantly identifying new potential for optimisation and investing in process design. In this way, processes and technology work hand in hand to achieve the highest possible quality.
The challenges of the future can only be mastered together. We rely on co-operation with leading technology companies and are actively involved in networks and associations. Passionate, long-term and strategic.
Please contact us if you have any questions or would like further information.
